:root{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;color:#253047;background:#f6f7f9;font-synthesis:none;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased;font-size:13px;--accent:#315be8;--border:#e8ebf0;--muted:#8b93a4;--navy:#192335}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.45}a{color:inherit;text-decoration:none}button{color:inherit}input,select,textarea{width:100%;background:#fff;border:1px solid #dfe3eb;border-radius:6px;padding:10px 11px;outline:none;min-height:39px;color:#28334a;transition:border-color .15s}input:focus,select:focus,textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px #315be810}input::placeholder,textarea::placeholder{color:#a0a7b5}textarea{resize:vertical;line-height:1.6}input[type=checkbox]{width:16px;height:16px;min-height:16px;accent-color:var(--accent);box-shadow:none}label{display:flex;flex-direction:column;gap:8px;font-size:12px;font-weight:550;margin-bottom:17px}label small{font-size:11px;color:var(--muted);font-weight:400;line-height:1.5}h1,h2,h3,p{margin-top:0}h1{font-size:27px;letter-spacing:-.8px;font-weight:650;line-height:1.3;margin-bottom:9px}h2{font-size:14px;letter-spacing:-.2px;font-weight:650;margin-bottom:0}h3{font-size:13px;font-weight:600}p{line-height:1.65}.muted{color:var(--muted)}.strong{font-weight:550;color:#27334b}.mono{font-variant-numeric:tabular-nums}.text-green{color:#399276}.button{border:1px solid transparent;border-radius:6px;min-height:38px;padding:9px 14px;display:inline-flex;gap:8px;align-items:center;justify-content:center;font-size:12px;font-weight:550;white-space:nowrap;line-height:1.3;transition:background .15s,transform .15s}.button:not(:disabled):active{transform:translateY(1px)}.primary{background:var(--accent);color:#fff;box-shadow:0 2px 3px #1835a310}.primary:hover{background:#254fd8}.secondary{border-color:#dfe3e9;background:#fff;color:#4a556b}.secondary:hover{background:#f8f9fc}.danger{background:#ed5a64;color:#fff}.danger:hover{background:#dc4853}.icon-button{display:inline-flex;align-items:center;justify-content:center;width:31px;height:31px;flex-shrink:0;padding:0;border:0;background:transparent;border-radius:5px;color:#8a93a4}.icon-button:hover{background:#edf0f6;color:#3c4b65}.text-button,.text-link{background:none;border:0;padding:0;text-align:left;font:inherit}.text-button:hover,.text-link:hover{text-decoration:underline}.text-link{color:#4764c6;font-size:12px;display:inline-flex;align-items:center;gap:6px}.eyebrow{display:block;font-size:10px;letter-spacing:1.5px;font-weight:650;text-transform:uppercase;color:#7d879c;margin-bottom:11px}.app-shell{display:flex;min-height:100vh}.sidebar{width:230px;position:fixed;inset:0 auto 0 0;background:#fff;border-right:1px solid var(--border);display:flex;flex-direction:column;z-index:30}.brand-link{padding:29px 24px 26px;display:block}.brand{display:flex;gap:11px;align-items:center}.brand>span:last-child{display:flex;flex-direction:column;gap:4px}.brand strong{font-size:22px;letter-spacing:1.4px;color:#1c2b44;line-height:1}.brand strong span{color:#4168e5;font-size:23px;font-weight:400}.brand small{font-size:7px;letter-spacing:1.9px;font-weight:650;color:#8892a5}.brand-mark{width:29px;height:30px;display:flex;align-items:center;gap:3px;transform:skewY(-12deg)}.brand-mark i{background:#315be8;width:6px;border-radius:1px;height:17px}.brand-mark i:nth-child(2){height:29px}.brand-mark i:nth-child(3){height:22px}.sidebar nav{overflow-y:auto;flex:1;padding:4px 13px 18px;scrollbar-width:thin;scrollbar-color:#e1e5ed transparent}.nav-section{margin-bottom:22px}.nav-section>span{font-size:8px;letter-spacing:1.2px;color:#a1a9b8;font-weight:650;display:block;margin:0 12px 10px}.nav-item{display:flex;gap:12px;align-items:center;min-height:37px;padding:9px 12px;margin:2px 0;border-radius:5px;color:#727d91;font-size:11.5px;font-weight:500}.nav-item:hover{background:#f6f8fb}.nav-item.active{color:#315be8;background:#eff3ff;font-weight:600}.nav-item b{margin-left:auto;font-size:9px;padding:1px 5px;background:#e8edfa;border-radius:3px}.sidebar-bottom{border-top:1px solid var(--border);padding:10px 13px 14px}.sidebar-connection{display:flex;align-items:center;gap:7px;padding:8px 11px 13px;font-size:10px;color:#8d95a5}.sidebar-connection>svg{margin-left:auto}.sidebar-connection i{display:block;width:5px;height:5px;border-radius:50%;background:#bbc2ce}.sidebar-connection .online{background:#55a38c}.account-button{display:flex;gap:9px;align-items:center;width:100%;border:0;background:none;padding:8px 10px;border-radius:6px;text-align:left}.account-button:hover{background:#f6f8fb}.account-button>span:nth-child(2){min-width:0;flex:1}.account-button strong{font-size:10px;display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:#3d4960}.account-button small{display:block;font-size:9px;color:#949cad;margin-top:3px}.account-button svg{color:#969eaf}.avatar{width:31px;height:31px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;background:#eef1f8;color:#607397;font-size:10px;font-weight:650}.avatar.large{width:52px;height:52px;font-size:15px}.app-main{margin-left:230px;flex:1;min-width:0}.topbar{height:69px;background:#fff;border-bottom:1px solid var(--border);padding:0 34px;display:flex;align-items:center;justify-content:space-between;position:sticky;top:0;z-index:20}.topbar>div{display:flex;align-items:center;gap:13px;font-size:10px;color:#9aa3b3}.topbar strong{font-size:10px;font-weight:550;color:#647087}.content{max-width:1600px;margin:0 auto;padding:30px 34px 0}.page-heading{display:flex;justify-content:space-between;gap:18px;align-items:center;margin-bottom:27px}.page-heading .eyebrow{font-size:8px;letter-spacing:1.1px;margin-bottom:8px;color:#8c97a9}.page-heading p{font-size:11px;color:#8a94a7;margin-bottom:0}.heading-actions{display:flex;gap:10px;align-items:center}.heading-actions>select{width:auto}.date-label{font-size:10px;color:#8792a5}.live-pill{border:1px solid #dcece6;background:#f3faf7;display:flex;gap:7px;align-items:center;color:#619680;padding:7px 10px;border-radius:5px;font-size:9px;white-space:nowrap}.live-pill i{width:5px;height:5px;background:#4ca186;border-radius:50%}.live-pill.disconnected{background:#fff8ed;color:#b48c4e;border-color:#f0e6d4}.live-pill.disconnected i{background:#bd965c}.metric-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:18px;margin-bottom:23px}.metric{background:#fff;border:1px solid var(--border);border-radius:8px;padding:18px 20px;min-height:132px;position:relative}.metric>div:first-child{display:flex;align-items:center;justify-content:space-between;color:#929cae;font-size:10px;gap:5px}.metric>div:first-child>i{width:30px;height:30px;background:#f0f4fd;color:#6184c8;display:flex;align-items:center;justify-content:center;border-radius:6px;font-style:normal}.metric.amber>div:first-child>i{background:#fcf6eb;color:#cba366}.metric.red>div:first-child>i{background:#fff1f2;color:#d78991}.metric>strong{font-size:30px;letter-spacing:-1px;display:block;margin-top:4px;line-height:1.3;font-weight:600;font-variant-numeric:tabular-nums;color:#29344c}.metric>strong.metric-text{font-size:19px;letter-spacing:-.5px;padding:9px 0 5px}.metric p{font-size:9px;color:#a0a8b7;margin:5px 0 0}.metric-progress{width:calc(100% - 40px);height:3px;background:#edf1f8;margin-top:13px;position:absolute;bottom:16px;border-radius:2px}.metric-progress i{display:block;height:100%;background:#6687df;border-radius:2px}.panel{background:#fff;border:1px solid var(--border);border-radius:8px;margin-bottom:22px;overflow:hidden}.panel-heading{display:flex;align-items:center;justify-content:space-between;padding:21px 22px 17px;gap:15px}.panel-heading h2{display:flex;align-items:center;gap:8px;font-size:12px}.panel-heading h2>svg{color:#7d8da9}.panel-heading p{font-size:10px;color:#9aa3b3;margin:7px 0 0}.subtle-pill{font-size:9px;display:inline-flex;align-items:center;gap:6px;background:#f8f9fb;border:1px solid #e9edf3;border-radius:5px;padding:6px 9px;color:#929aab;white-space:nowrap}.count{background:#f0f3f9;color:#8994a8;padding:3px 6px;border-radius:4px;font-size:9px;font-weight:500}.dashboard-grid{display:grid;grid-template-columns:1.9fr 1fr;gap:22px}.chart-panel{margin-bottom:22px}.chart-legend{display:flex;gap:18px;padding:4px 23px 0;font-size:9px;color:#9aa3b3}.chart-legend span{display:flex;align-items:center;gap:7px}.chart-legend i{width:6px;height:6px;background:#5679dc;border-radius:2px}.chart-legend .pale{background:#dfe7fc}.chart-empty{height:193px;position:relative;margin:0 24px;display:flex;align-items:center;justify-content:center}.chart-lines{position:absolute;inset:15px 0;display:flex;flex-direction:column;justify-content:space-between}.chart-lines i{height:1px;background:#f2f4f8}.chart-empty>span{position:relative;display:flex;align-items:center;flex-direction:column;font-size:11px;gap:8px;color:#9aa5b7;background:#ffffffeb;padding:15px}.chart-empty small{font-size:9px;color:#b3bac7}.bar-chart{height:193px;margin:10px 24px 0;display:flex;align-items:end;justify-content:space-around;border-bottom:1px solid #edf0f6;gap:10px;padding-bottom:20px}.bar-group{text-align:center;position:relative;flex:1}.bars{display:flex;align-items:end;gap:4px;justify-content:center}.bars i{display:block;width:17px;background:#6281e0;border-radius:3px 3px 0 0}.bars i.pale{background:#dfe7fb}.bar-group small{position:absolute;top:100%;font-size:8px;left:0;right:0;margin-top:6px;white-space:nowrap;color:#9aa4b6}.bar-value{display:block;font-size:9px;color:#9aa5b6;margin-bottom:4px}.panel-bottom{border-top:1px solid #f0f2f6;display:flex;align-items:center;justify-content:space-between;padding:12px 22px;font-size:9px;color:#a0a9b9;min-height:40px}.panel-bottom a{display:inline-flex;gap:5px;align-items:center;color:#8294bd}.team-total{display:flex;align-items:center;gap:13px;padding:1px 24px 17px}.team-total>strong{font-size:36px;letter-spacing:-1.5px;line-height:1.3;font-weight:600}.team-total span{font-size:10px;color:#7e899f}.team-total small{display:block;font-size:9px;margin-top:5px;color:#a1aab8}.occupancy-bar{display:flex;gap:3px;height:6px;margin:0 24px 17px;overflow:hidden;border-radius:3px;background:#f3f5f9}.available{background:#66ae95}.talking{background:#7191e7}.after_call{background:#a694d4}.break{background:#dcb576}.team-states{padding:0 24px 13px}.team-states>div{display:flex;align-items:center;justify-content:space-between;margin:11px 0;font-size:10px;color:#8894a8}.team-states span{display:flex;gap:8px;align-items:center}.team-states i{height:6px;width:6px;border-radius:2px}.team-states strong{font-size:11px;font-weight:600;color:#637087}.panel-link{display:flex;align-items:center;justify-content:space-between;border-top:1px solid #f0f2f6;padding:13px 24px;font-size:10px;color:#8d9cbc}.table-scroll{overflow-x:auto}table{border-collapse:collapse;width:100%;text-align:left;white-space:nowrap}th{font-size:9px;font-weight:550;color:#a0a8b8;letter-spacing:.1px;background:#fafbfd;border-top:1px solid #f0f2f6;border-bottom:1px solid #edf0f5;padding:12px 22px}td{padding:15px 22px;border-bottom:1px solid #f0f2f7;font-size:10px;color:#8c97aa;max-width:340px;overflow:hidden;text-overflow:ellipsis}tr:last-child td{border-bottom:0}tbody tr:hover{background:#fcfdff}.person{display:flex;align-items:center;gap:10px}.person .avatar{width:28px;height:28px;font-size:9px}.badge{display:inline-flex;align-items:center;gap:5px;white-space:nowrap;padding:4px 7px;background:#f1f3f7;color:#929aaa;border-radius:4px;font-size:8px;font-weight:500;line-height:1.3}.badge i{width:4px;height:4px;background:currentColor;border-radius:50%}.badge-available,.badge-ready,.badge-registered,.badge-completed{background:#eff8f4;color:#65a68a}.badge-talking,.badge-running,.badge-ringing,.badge-dialing,.badge-executing{background:#eef3ff;color:#7291d1}.badge-waiting,.badge-pending,.badge-break,.badge-paused,.badge-held,.badge-uncertain{background:#fcf6eb;color:#c3a066}.badge-after_call,.badge-consulting{background:#f4f0fb;color:#aa90ce}.badge-error,.badge-lost,.badge-failed,.badge-unavailable{background:#fff1f2;color:#cf8a91}.direction{display:inline-flex;align-items:center;gap:6px;font-size:10px;color:#8f9cb6}.direction.inbound svg{color:#6cac98}.direction.outbound svg{color:#6f8ad5}.queue-clear{display:flex;gap:13px;align-items:center;justify-content:center;padding:28px;border-top:1px solid #f2f4f8;color:#8db8a8}.queue-clear strong{font-size:11px;color:#758891;font-weight:500}.queue-clear p{margin:5px 0 0;font-size:10px;color:#a6aebc}.empty{display:flex;align-items:center;flex-direction:column;justify-content:center;padding:48px 25px;min-height:230px;text-align:center}.empty-icon{display:flex;width:52px;height:52px;align-items:center;justify-content:center;border:1px solid #edf0f5;background:#fafbfe;color:#a1afc7;border-radius:14px;margin-bottom:17px}.empty strong{font-size:13px;font-weight:550;color:#73809a}.empty p{color:#a1aabb;font-size:11px;max-width:360px;line-height:1.8;margin:8px 0 20px}.empty .button{font-size:11px}.error-box{padding:12px 14px;display:flex;align-items:center;gap:9px;border:1px solid #f1d8db;background:#fff7f7;border-radius:6px;color:#bc737c;font-size:11px;line-height:1.6;margin-bottom:18px;white-space:normal}.error-box svg{flex-shrink:0}.notice{padding:12px 15px;background:#f0f4ff;color:#6c84bd;border:1px solid #e1e8fa;border-radius:6px;font-size:11px;line-height:1.7;margin-bottom:18px}.info-strip{display:flex;gap:10px;align-items:center;margin-bottom:20px;font-size:11px;color:#929fb6}.info-strip svg{color:#8297c8}.table-toolbar{padding:16px 22px;display:flex;align-items:center;justify-content:space-between;gap:20px}.tabs{display:flex;gap:17px}.tab{font-size:11px;color:#7c8ba6;display:flex;align-items:center;gap:7px}.tab.active{color:#516bb1}.tab b{font-size:9px;background:#eef2fa;color:#8a99b8;border-radius:4px;padding:3px 5px;font-weight:500}.search{margin:0;position:relative;display:flex;flex-direction:row;gap:7px;align-items:center}.search>svg{position:absolute;left:10px;color:#adb7c8}.search input{padding-left:32px;min-height:32px;font-size:10px;width:250px;border-color:#ebedf3;background:#fafbfd}.row-actions{display:flex;justify-content:end;gap:3px}.pagination{display:flex;justify-content:space-between;align-items:center;border-top:1px solid #f0f2f6;padding:9px 20px;font-size:9px;color:#a3adbe;min-height:48px}.pagination>div{display:flex;gap:4px}.mode-label{color:#7f8eaa;font-size:10px}.loading{display:flex;align-items:center;justify-content:center;gap:8px;padding:50px;font-size:11px;color:#9aa5b7}.spin{animation:spin 1s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.modal-scrim{position:fixed;inset:0;z-index:100;background:#17233f55;display:flex;align-items:center;justify-content:center;padding:25px;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px)}.modal{background:#fff;border-radius:10px;width:480px;max-width:100%;max-height:90vh;overflow:auto;box-shadow:0 20px 80px #17233f25}.modal-wide{width:760px}.modal>header{display:flex;align-items:start;justify-content:space-between;padding:22px 25px;border-bottom:1px solid var(--border);position:sticky;top:0;background:#fff;z-index:2}.modal>header h2{font-size:17px;margin-top:4px}.modal>header p{font-size:11px;color:#929fb4;line-height:1.6;margin:7px 0 0}.modal-body{padding:23px 25px}.modal footer{display:flex;justify-content:flex-end;gap:10px;padding:17px 25px;border-top:1px solid var(--border);background:#fcfdff}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:3px 20px}.field-wide{grid-column:1/-1}.field b{font-weight:400;color:#a3afc6}.checkbox-label{flex-direction:row;align-items:center;font-size:12px;font-weight:400;gap:8px}.member-picker{display:grid;grid-template-columns:1fr 1fr;gap:5px 12px;max-height:230px;overflow:auto;border:1px solid #e5eaf1;padding:14px;border-radius:5px}.member-picker label{margin:0;padding:4px}.member-picker small{margin-left:9px}.schedule{border:1px solid #e5eaf1;padding:14px;border-radius:5px;font-weight:400}.schedule .form-grid{grid-template-columns:2fr 1fr 1fr;gap:12px}.schedule label{font-size:10px;font-weight:450}.schedule>label{margin-bottom:0}.weekdays{display:flex;gap:5px;margin:0 0 15px}.weekdays button{border:1px solid #e6eaf1;border-radius:5px;width:33px;height:29px;background:#fff;color:#96a1b6;font-size:10px}.weekdays button.selected{border-color:#a5b7ef;color:#5675ce;background:#f1f5ff}.branch{display:flex;gap:8px;align-items:center;margin-bottom:10px}.branch select{font-size:10px;min-width:0}.keycap{min-width:60px;padding:7px;border-radius:5px;background:#f3f5fa;font-size:10px;color:#8492ae;text-align:center}.import-box{border:1px dashed #cbd6ef;border-radius:6px;display:flex;align-items:center;gap:15px;padding:20px;margin-bottom:20px;color:#7c91bb}.import-box p{margin:7px 0 0;font-size:10px;color:#9ca8bc}.import-box strong{font-size:12px}.import-box>div{flex:1}.compact-stats{display:flex;gap:18px;margin-bottom:20px}.compact-stats span{font-size:10px;color:#9aa6ba}.compact-stats b{display:block;font-size:19px;color:#72829c;margin-top:5px}.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px;margin-bottom:20px}.detail-grid>div>small{display:block;font-size:10px;color:#a1acbd;margin-bottom:7px}.detail-grid strong{font-size:12px;font-weight:500;display:block;color:#73829c}.client-notes{white-space:pre-wrap;background:#f8faff;border:1px solid #edf1f8;border-radius:6px;padding:14px;color:#8290a8;font-size:11px;line-height:1.8}.disposition-item{border:1px solid #e9edf5;padding:14px;border-radius:5px;margin:10px 0 20px}.disposition-item p{white-space:pre-wrap}.disposition-item small{color:#acb6c7}.recording-item{display:flex;align-items:center;gap:8px;font-size:11px;padding:12px 0;border-top:1px solid #edf0f5;color:#95a3ba}.file-cell{display:flex;align-items:center;gap:10px}.file-cell strong{display:block;color:#7486a6;font-size:11px}.file-cell small{display:block;font-size:9px;margin-top:4px;color:#a3aec1}.small-icon{display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;width:32px;height:32px;border-radius:7px;background:#f2f5fc;color:#839aca}.audio-player{width:100%;margin:10px 0 20px}.desk-status{display:flex;align-items:center;gap:12px}.desk-status select{width:130px;min-height:34px;font-size:11px}.desk-grid{display:grid;grid-template-columns:330px 1fr;gap:22px}.desk-left,.desk-right{min-width:0}.phone-panel .panel-heading{padding-bottom:20px}.phone-connect{text-align:center;padding:20px 25px 35px;border-top:1px solid #f0f3f8}.large-icon{width:65px;height:65px;border-radius:16px;background:#f1f5ff;color:#94a8d7;display:inline-flex;align-items:center;justify-content:center;margin-bottom:20px}.phone-connect h3{font-size:13px;color:#8190ab;font-weight:500}.phone-connect p{font-size:11px;color:#a3adc0;line-height:1.9;margin-bottom:23px}.queue-list>div{display:flex;align-items:center;gap:10px;padding:14px 20px;border-top:1px solid #f0f3f7}.queue-list>div>div{flex:1}.queue-list strong{display:block;font-size:11px;font-weight:550;color:#7e8ca6}.queue-list small{display:block;font-size:9px;color:#acb6c9;margin-top:5px}.queue-dot{width:7px;height:7px;background:#9fafe0;border-radius:2px}.inset{padding:0 22px 18px;font-size:11px}.client-content{padding:3px 25px 22px}.client-content>label{font-size:11px}.client-title{display:flex;align-items:center;gap:14px;margin:25px 0}.client-title h2{font-size:19px}.client-title p{margin:6px 0 0;font-size:11px;color:#a2afc4}.new-client-hint{display:flex;align-items:center;flex-direction:column;padding:25px;text-align:center;color:#a2afc6}.new-client-hint strong{color:#8292b0;font-size:16px;margin:13px 0}.new-client-hint p{max-width:320px;font-size:11px;line-height:1.9}.form-body{padding:5px 24px 24px}.form-body fieldset{padding:0;border:0;margin:0}.form-body label{font-size:11px}.form-body label>svg{display:none}.result-options{display:flex;flex-wrap:wrap;gap:7px;margin:2px 0 22px}.result-options button{display:flex;align-items:center;border:1px solid #e6ebf5;background:#fff;color:#9aa7bf;border-radius:5px;padding:7px 9px;font-size:10px}.result-options button.selected{background:#f0f4ff;color:#7190d9;border-color:#b9cbf5}.form-body>small{display:block;margin-top:12px;font-size:10px}.callback-list>div{display:flex;align-items:center;gap:12px;font-size:11px;padding:13px 23px;border-top:1px solid #f0f3f8}.callback-list strong{font-weight:500;color:#8192ae}.callback-list>div>span:last-child{margin-left:auto;font-size:10px;color:#a2afc5}.dialer{padding:3px 25px 24px}.dialer>label{font-size:10px;color:#9aa6bc}.dialer input{font-size:18px;text-align:center;letter-spacing:.5px;padding:15px;min-height:54px}.keypad{display:grid;grid-template-columns:repeat(3,1fr);gap:6px;margin:20px 0}.keypad button{border:1px solid #edf1f8;border-radius:6px;background:#fff;color:#7084a8;padding:10px;font-size:20px}.keypad button:hover{background:#f4f7fd}.keypad small{display:block;font-size:7px;letter-spacing:2px;height:11px;margin-top:4px;color:#b0bcd0}.call-button{background:#59a28b;color:#fff}.call-button:hover{background:#47957d}.dialer .call-button{width:100%;min-height:43px}.dialer>small{display:block;margin-top:12px;text-align:center;font-size:10px}.active-call{text-align:center;padding:20px 22px 25px}.active-call>small{font-size:8px;letter-spacing:1px;color:#a1aec6}.active-call>h2{font-size:22px;letter-spacing:0;margin:15px 0 12px;color:#7285a9}.call-timer{display:block;font-size:36px;letter-spacing:1px;font-weight:450;color:#7d91b8;font-variant-numeric:tabular-nums;padding:22px 0}.call-controls{display:flex;justify-content:space-between;gap:8px;margin-bottom:20px}.call-controls>button{border:1px solid #edf0f7;border-radius:6px;background:#fbfcff;display:flex;flex:1;flex-direction:column;align-items:center;gap:9px;padding:13px 4px;font-size:8px;color:#99a9c6}.call-controls>button.selected{border-color:#b7c7ed;background:#f0f4ff}.active-call>.danger{width:100%}.consult-controls{display:flex;gap:7px;margin-bottom:15px}.consult-controls .button{font-size:9px;padding:7px;white-space:normal}.dtmf{text-align:left}.dtmf label{font-size:10px;color:#a3b0c7}.incoming-call{text-align:center;padding:25px 20px 35px}.ring-icon{width:60px;height:60px;background:#eff8f3;color:#81b59e;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;margin-bottom:22px}.incoming-call>small{display:block;font-size:8px;letter-spacing:1px;color:#a3b0c7}.incoming-call h2{font-size:21px;margin:18px 0 25px;color:#7f92b4}.incoming-call>div{display:flex;gap:10px;justify-content:center}.call-toast{position:fixed;bottom:25px;right:25px;display:flex;align-items:center;gap:13px;background:#fff;border:1px solid #dce6f8;padding:17px;border-radius:9px;z-index:70;box-shadow:0 10px 40px #213e7c17}.call-toast strong{font-size:12px;display:block;color:#8395b6}.call-toast small{font-size:10px;display:block;margin-top:5px;color:#a7b3c9}.help-content h3{margin-top:13px;color:#7c8eaf}.help-content p{font-size:12px;line-height:1.9;color:#99a7c0}.boot{display:flex;min-height:100vh;align-items:center;justify-content:center;flex-direction:column;background:#fff}.mobile-menu{display:none}.saved{display:inline-flex;align-items:center;gap:5px;font-size:11px;color:#85ad9a}@media(min-width:1600px){.content{padding-top:40px}.page-heading{margin-bottom:32px}.metric{min-height:150px}.metric>strong{font-size:36px}.chart-empty,.bar-chart{height:230px}.nav-item{min-height:41px}.sidebar{width:245px}.app-main{margin-left:245px}}@media(max-width:1200px){.sidebar{width:205px}.app-main{margin-left:205px}.brand-link{padding-left:18px}.brand small{letter-spacing:1.4px}.content{padding:25px 23px 0}.topbar{padding:0 23px}.date-label{display:none}.metric-grid{gap:12px}.metric{padding:15px;min-height:128px}.metric>div:first-child{font-size:9px}.metric>div:first-child>i{width:25px;height:25px}.metric p{font-size:8px}.metric-progress{width:calc(100% - 30px)}.dashboard-grid{grid-template-columns:1.5fr 1fr;gap:17px}td,th{padding-left:17px;padding-right:17px}.desk-grid{grid-template-columns:290px 1fr;gap:17px}}@media(max-width:960px){.sidebar{width:185px}.app-main{margin-left:185px}.brand-link{padding:25px 15px}.brand strong{font-size:19px}.brand small{font-size:6px;letter-spacing:1px}.brand{gap:7px}.brand-mark{width:25px}.nav-item{font-size:10px;padding-left:8px;gap:9px}.content{padding:23px 18px 0}.topbar{padding:0 18px}.metric-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.metric{min-height:123px}.dashboard-grid{grid-template-columns:1fr}.chart-empty,.bar-chart{height:210px}.team-total{padding-top:5px}.team-states{display:grid;grid-template-columns:1fr 1fr;gap:0 25px}.team-states>div{margin:6px 0}.page-heading{align-items:start}.page-heading h1{font-size:24px}.page-heading p{max-width:340px}.heading-actions{flex-wrap:wrap;justify-content:end}.live-pill{font-size:8px}.desk-grid{grid-template-columns:260px 1fr;gap:14px}.panel-heading{padding:18px}.form-body{padding:5px 18px 18px}.form-grid{gap:3px 15px}.table-toolbar{flex-wrap:wrap}.search,.search input{width:100%}}@media(max-width:760px){.sidebar{width:230px;transform:translate(-100%);transition:transform .2s}.sidebar.is-open{transform:translate(0)}.app-main{margin-left:0}.mobile-menu{display:inline-flex}.mobile-backdrop{position:fixed;inset:0;background:#17233e44;z-index:25}.topbar{height:58px;padding:0 16px}.content{padding:23px 16px 0}.page-heading{flex-direction:column;gap:17px}.heading-actions{justify-content:start}.page-heading .eyebrow{font-size:8px}.metric-grid{gap:10px}.metric>strong{font-size:29px}.metric{padding:14px}.metric>div:first-child{font-size:9px}.dashboard-grid{gap:0}.desk-grid{grid-template-columns:1fr}.desk-left{display:grid;grid-template-columns:1fr}.phone-panel .dialer,.phone-connect{max-width:350px;margin:0 auto}.phone-panel .dialer{padding-top:10px}.desk-right{min-width:0}.active-call{max-width:350px;margin:0 auto}.client-panel .empty{min-height:190px}.panel-heading{padding:18px}.panel-heading h2{font-size:12px}.panel-heading p{font-size:9px}.queue-clear{padding:22px 16px}.topbar>div{gap:9px}.modal-scrim{padding:12px}.modal{max-height:95vh}.form-grid{grid-template-columns:1fr}.field-wide{grid-column:auto}.member-picker{grid-template-columns:1fr}.modal>header,.modal-body{padding:20px}.schedule .form-grid{grid-template-columns:1fr 1fr}.schedule .form-grid>label:first-child{grid-column:1/-1}.branch{flex-wrap:wrap}.branch select{width:auto;flex:1}.branch .keycap{min-width:45px}.import-box{flex-wrap:wrap;padding:15px}.import-box .button{width:100%}.table-toolbar{padding:17px}.call-toast{bottom:15px;right:15px;left:15px}.detail-grid{gap:15px}.metric>strong.metric-text{font-size:17px}.modal footer{padding:15px 20px}}.desk-shell{display:flex;flex-direction:column;min-height:100dvh}.content.content-desk{display:flex;flex:1;max-width:none;width:100%;padding:28px 34px}.desk-placeholder{flex:1;display:flex;align-items:center;justify-content:center;min-height:calc(100dvh - 125px);color:#8b95a7;font-size:14px;text-align:center;line-height:1.6}.desk-client{flex:1;margin:0;min-width:0}.desk-client .client-content{max-width:1100px}.topbar{gap:16px}.topbar>.topbar-left{flex:1;min-width:0;gap:12px}.softphone{position:relative;min-width:0}.softphone-strip{display:flex;align-items:center;gap:12px;min-height:42px}.operator-status{position:relative;display:flex;align-items:center;flex-shrink:0}.operator-status>i{position:absolute;left:0;width:6px;height:6px;border-radius:50%;background:#c3a066;pointer-events:none}.occupancy-bar .not_ready,.team-states .not_ready{background:#a4adbd}.operator-status.status-not_ready>i{background:#a4adbd}.operator-status.status-available>i{background:#55a38a}.operator-status.status-talking>i{background:#6285db}.operator-status.status-after_call>i{background:#a28bc8}.operator-status select{border:0;background:transparent;min-height:34px;padding:7px 18px 7px 14px;width:auto;max-width:155px;font-size:11px;font-weight:550;cursor:pointer}.operator-status select:disabled{color:#4f5c73;opacity:1;cursor:default}.softphone-divider{height:22px;width:1px;flex-shrink:0;background:var(--border)}.softphone-current{display:flex;align-items:center;gap:16px;min-width:0}.softphone-number{font-size:12px;color:#39465e;font-weight:550;font-variant-numeric:tabular-nums;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:200px}.softphone-idle{font-size:11px;color:#98a1b2;white-space:nowrap}.softphone-timer{font-size:11px;font-variant-numeric:tabular-nums;color:#8b96aa;white-space:nowrap}.softphone-actions{display:flex;gap:6px;align-items:center}.phone-action{display:inline-flex;justify-content:center;align-items:center;gap:3px;height:33px;min-width:33px;border:1px solid #e5eaf2;background:#fff;color:#7f8ba2;border-radius:6px;padding:6px}.phone-action:hover,.phone-action.selected{color:var(--accent);background:#f1f4ff;border-color:#dbe3fc}.phone-action.accept{background:#54a28a;border-color:#54a28a;color:#fff}.phone-action.hangup{background:#ed5a64;border-color:#ed5a64;color:#fff}.keypad-toggle[aria-expanded=true]>svg:last-child{transform:rotate(180deg)}.softphone-panel{position:absolute;left:0;top:calc(100% + 16px);width:310px;background:#fff;border:1px solid #e2e7f0;border-radius:9px;box-shadow:0 10px 35px #23365614;overflow-y:auto;max-height:calc(100dvh - 100px);color:#253047;z-index:22}.softphone-panel-heading{padding:18px 20px;display:flex;align-items:center;justify-content:space-between;gap:10px;border-bottom:1px solid #eef1f7}.softphone-panel-heading h2{font-size:12px}.softphone-panel .dialer{padding:18px 20px 20px}.softphone-panel .keypad{margin:14px 0}.softphone-panel .keypad button{padding:9px;font-size:19px}.softphone-panel .active-call{padding:18px 20px 0;max-width:none;margin:0}.softphone-panel .call-controls{margin-bottom:0}.softphone-panel .consult-controls{margin:14px 0 0}.softphone-dtmf-label,.softphone-hint{font-size:10px;color:#929fb4;line-height:1.7}.softphone-hint{margin:17px 20px 0}.softphone-error{position:absolute;top:calc(100% + 16px);left:0;max-width:390px;min-width:280px;z-index:23;display:flex;align-items:start;background:#fff4f4;border:1px solid #f5d6d9;border-radius:6px;padding:3px}.softphone-error .error-box{border:0;margin:0;background:transparent;flex:1}.softphone-error .icon-button{margin-top:3px}.disposition-reopen{font-size:10px;min-height:33px}.disposition-body fieldset{border:0;margin:0;padding:0;min-width:0}.disposition-body label{font-size:11px}.disposition-body .result-options{margin:0 0 20px;gap:8px}.disposition-body .result-options button{font-size:11px;padding:9px 11px;gap:5px;color:#7a8baa}.disposition-body .result-options button.selected{color:#476cc7}.label-with-icon{display:flex;gap:7px;align-items:center}.modal form>footer{display:flex;align-items:center;justify-content:flex-end;gap:10px;padding:17px 26px;border-top:1px solid var(--border)}@media(max-width:1200px){.softphone-strip{gap:9px}.softphone-current{gap:10px}.content.content-desk{padding:23px}.softphone-idle{font-size:10px}}@media(max-width:960px){.softphone-strip{gap:7px}.softphone-number{max-width:150px}.softphone-idle{max-width:125px;overflow:hidden;text-overflow:ellipsis}.topbar{gap:10px}.disposition-reopen{max-width:110px;white-space:normal;padding:5px 8px}.content.content-desk{padding:20px 18px}}@media(max-width:760px){.topbar{min-height:96px;height:auto;padding:12px 16px;align-items:flex-start}.topbar>.topbar-left{gap:10px;align-items:flex-start}.topbar-left>.mobile-menu{margin-top:1px}.softphone{flex:1}.softphone-strip{flex-wrap:wrap;gap:8px;justify-content:space-between}.operator-status select{font-size:11px;max-width:145px}.softphone-strip>.softphone-divider{display:none}.softphone-current{order:5;flex-basis:100%;padding-top:4px;justify-content:space-between}.softphone-actions{margin-left:auto}.softphone-number{max-width:210px}.softphone-idle{max-width:none}.softphone-panel{position:fixed;left:auto;right:16px;top:101px;width:min(310px,calc(100vw - 32px));max-height:calc(100dvh - 117px)}.softphone-error{position:fixed;left:16px;right:16px;top:101px;max-width:none;min-width:0}.content.content-desk{padding:20px 16px}.desk-placeholder{min-height:calc(100dvh - 136px);font-size:13px}.disposition-reopen{max-width:84px;font-size:9px;margin-top:2px}.modal form>footer{padding:15px 20px;flex-wrap:wrap}.modal form>footer .button{flex:1}.softphone-panel .dialer,.softphone-panel .phone-connect{max-width:none}}@media(max-width:760px){.softphone.has-call .softphone-actions{order:6;flex-basis:100%;justify-content:flex-end;margin-left:0}.softphone-panel{position:absolute;left:auto;right:0;top:calc(100% + 16px);max-height:calc(100dvh - 160px)}.softphone-current .badge{margin-left:auto}.softphone-current:has(.badge){gap:8px}.softphone-current:has(.badge) .softphone-number{max-width:150px}.topbar-left:has(.disposition-reopen){flex-wrap:wrap}.topbar-left:has(.disposition-reopen) .softphone{flex-basis:calc(100% - 41px)}.disposition-reopen{max-width:none;margin-left:41px;white-space:nowrap}}.softphone-error-content{flex:1;min-width:0}.phone-retry{color:#9e4e5b;font-size:11px;margin:0 12px 12px;text-decoration:underline}.page-heading h1{margin:0}.sidebar-toggle{position:absolute;top:29px;right:-13px;width:26px;height:26px;background:#fff;border:1px solid var(--border);border-radius:50%;color:#8591a8;z-index:1}.sidebar-toggle:hover{background:#f1f4fc}.sidebar-phone-icon{display:none}@media(min-width:761px){.sidebar{transition:width .18s}.app-main{transition:margin-left .18s}.nav-collapsed .sidebar{width:72px}.nav-collapsed .app-main{margin-left:72px}.nav-collapsed .brand-link{padding:29px 21px 26px}.nav-collapsed .brand>span:last-child{display:none}.nav-collapsed .brand{gap:0}.nav-collapsed .brand-mark{width:29px}.nav-collapsed .sidebar nav{padding:4px 10px 18px}.nav-collapsed .nav-section{margin-bottom:14px;padding-bottom:14px;border-bottom:1px solid var(--border)}.nav-collapsed .nav-section:last-child{border-bottom:0}.nav-collapsed .nav-section>span,.nav-collapsed .nav-item>span{display:none}.nav-collapsed .nav-item{position:relative;justify-content:center;gap:0;padding:11px 0;min-height:42px}.nav-collapsed .nav-item>svg{flex-shrink:0}.nav-collapsed .nav-item b{position:absolute;right:0;top:0;font-size:8px;min-width:14px;text-align:center;padding:1px 3px}.nav-collapsed .sidebar-bottom{padding:10px 10px 14px}.nav-collapsed .sidebar-connection{position:relative;justify-content:center;padding:9px 0 14px;gap:0}.nav-collapsed .sidebar-connection>span,.nav-collapsed .sidebar-connection>svg:last-child{display:none}.nav-collapsed .sidebar-phone-icon{display:block;margin-left:0}.nav-collapsed .sidebar-connection>i{position:absolute;left:31px;top:8px;width:5px;height:5px;box-shadow:0 0 0 2px #fff}.nav-collapsed .account-button{justify-content:center;padding:8px 0;gap:0}.nav-collapsed .account-button>span:nth-child(2),.nav-collapsed .account-button>svg{display:none}}@media(max-width:760px){.sidebar-toggle{display:none}}@media(prefers-reduced-motion:reduce){.sidebar,.app-main{transition:none}}button.sidebar-connection{width:100%;border:0;background:transparent;text-align:left;cursor:pointer}button.sidebar-connection:hover{background:#f6f8fc;border-radius:5px}button.sidebar-connection:focus-visible{outline:2px solid var(--accent);outline-offset:-2px}.diagnostics-body{padding-bottom:8px}.diagnostics-section{margin-bottom:24px}.diagnostics-section h3{font-size:12px;margin:0 0 13px}.diagnostics-connections{margin:0}.diagnostics-connections>div{display:flex;align-items:baseline;justify-content:space-between;gap:24px;padding:9px 0;border-bottom:1px solid #f0f2f7;font-size:11px}.diagnostics-connections>div:last-child{border-bottom:0}.diagnostics-connections dt{color:#8c97aa;flex-shrink:0}.diagnostics-connections dd{margin:0;color:#495974;text-align:right;overflow-wrap:anywhere;min-width:0}.diagnostics-connections dd.diagnostics-ok{color:#4b967d}.diagnostics-connections dd.diagnostics-error{color:#c16a74}.diagnostics-caption{font-size:10px;color:#98a3b6;line-height:1.7;margin-bottom:14px}.diagnostics-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}.diagnostics-metrics>div{border:1px solid #e8edf5;background:#fafbfd;border-radius:6px;padding:13px 12px;min-width:0}.diagnostics-metrics span{display:block;font-size:9px;color:#8c9bb3;line-height:1.5}.diagnostics-metrics strong{display:block;font-size:20px;font-weight:550;color:#465e86;padding:9px 0;white-space:nowrap;font-variant-numeric:tabular-nums}.diagnostics-metrics small{display:block;font-size:8px;color:#a5b0c3;line-height:1.5}.diagnostics-media{margin-top:14px}.diagnostics-issues{padding:0;margin:0;list-style:none;display:flex;flex-direction:column;gap:9px}.diagnostics-issues li{display:flex;align-items:flex-start;gap:9px;padding:11px 12px;border-radius:5px;font-size:11px;line-height:1.65}.diagnostics-issues svg{flex-shrink:0;margin-top:1px}.diagnostics-issues .diagnostics-error{background:#fff4f5;color:#b26a75}.diagnostics-issues .diagnostics-warning{background:#fdf8ee;color:#b59358}.diagnostics-healthy{display:flex;gap:10px;align-items:center;border:1px solid #e4eee9;border-radius:6px;background:#f6faf8;padding:14px;color:#6a9d89}.diagnostics-healthy strong{display:block;font-size:11px;font-weight:550}.diagnostics-healthy small{display:block;font-size:10px;color:#91a69d;margin-top:5px}.diagnostics-pending{display:flex;align-items:center;gap:9px;color:#99a6bc;font-size:11px}.modal footer.diagnostics-footer{display:flex;justify-content:space-between;gap:15px;align-items:center}.diagnostics-footer>span{font-size:9px;color:#a2adc0;line-height:1.7}@media(max-width:760px){.diagnostics-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.diagnostics-connections>div{gap:15px;font-size:10px}.diagnostics-connections dt{max-width:48%;white-space:normal;flex-shrink:1}.diagnostics-metrics strong{font-size:21px}.modal footer.diagnostics-footer{align-items:flex-start;flex-direction:column}.diagnostics-footer .button{width:100%}}.login-layout{display:grid;grid-template-columns:416px minmax(0,1fr);min-height:100dvh;background:#fff}.login-panel{min-width:0;min-height:100dvh;padding:24px 48px;background:#fff}.login-panel>.brand{min-height:32px}.login-form{margin-top:36px;width:100%;max-width:320px}.login-form h1{font-size:20px;font-weight:400;line-height:1.5;letter-spacing:0;color:#353b40;margin:0 0 24px}.login-form label{font-size:13px;font-weight:400;line-height:16px;color:#73777a;gap:8px;margin:0 0 24px}.login-form label:last-of-type{margin-bottom:0}.login-form input{height:36px;min-height:36px;border:1px solid #cdd1d4;border-radius:4px;padding:7px 12px;background:#fff;color:#222;font-size:14px;line-height:20px}.login-form input:focus{border-color:#7e99b8;box-shadow:0 0 0 2px #6689b218}.login-form .login-submit{display:flex;justify-content:center;align-items:center;width:100%;height:44px;min-height:44px;margin-top:40px;border:0;border-radius:4px;background:#34414a;color:#fff;font-size:14px;font-weight:400;box-shadow:none}.login-form .login-submit:hover{background:#29363f}.login-form .error-box{font-size:12px;line-height:1.6;margin-bottom:20px}.login-visual{min-width:0;background:#d9e4ef url(/assets/abstract-u-gl-zUd.jpg) center center/cover no-repeat}@media(max-width:1100px){.login-layout{grid-template-columns:360px minmax(0,1fr)}.login-panel{padding-left:32px;padding-right:32px}}@media(max-width:640px){.login-layout{display:block;min-height:100dvh;padding:24px 16px;background:#d9e4ef url(/assets/abstract-u-gl-zUd.jpg) center center/cover no-repeat}.login-panel{min-height:calc(100dvh - 48px);width:100%;max-width:416px;padding:28px 32px;margin:0 auto}.login-form{margin-top:40px;max-width:none}.login-visual{display:none}}@media(max-width:359px){.login-panel{padding-left:24px;padding-right:24px}.login-form h1{font-size:19px}}
